What People Are Saying about Comview’s Telecom Management Software and Services


“Comview is one of the few software service vendors that I have used over the past 15 years that actually does what they promise to do. I have brought Comview’s software for telecom expense management to the last three institutions that I have worked for over the past years. It has unequivocally streamlined a very paper-based and time-consuming process of telecom management with incredible software with the best support I could have asked for. Comview’s software, service, support and commitment to its customers is some of the best I have experienced in my 26-year career in higher education technology. ” – CIO, Higher Education


“Excellent customer service skills. Very knowledgeable in the area and provides excellent tools that allows our corporation to accurately keep track of device inventory and manage bills.”


“We mainly use the application for CDR purposes and it’s exactly what we need. The team at Comview is always quick to respond and helpful. They are also diligent about notifying us when they identify a problem before we notice it.”


“We have been using Comview for TEM/WEM for several years now and they are a true partner to our business. Comview is not only an essential tool for our business but also responsible for identifying cost-savings for the organization which everyone can benefit from.” – Telecom Manager, Assisted Living Network


“It would be difficult for us to accomplish the same level of excellence in Com Billing management on our own.”


“All information has been spot on and readily available.”


“Comview’s people have always been responsive to our needs and issues and offer advice and solutions. They are prompt, and professional, always!”


“…this is one of those weeks from the black lagoon (and it’s only Tuesday), but I wanted to just tell you that your staff, and all those things they do to make my life easier every month (even when some other company has screwed things up) are just so helpful. They are so good at what they do. They went to the to the nines to get what we needed done as they always do! ”


“Comview helps us by making sure we have solid control of our mobile phones, which is pretty hard with a company that has 18,000 employees. The application scales well and we basically have one person that does the whole thing because we have Comview.”


“Comview has consistently provided high levels of function and utility for converged management of landline, network, and mobility assets and services. With Comview Version 5, Blue Hill believes that drill-down business intelligence, global search, and more intuitive user interface continue to provide users with market-leading capabilities to extract insights from all of the telecom expense, inventory, and order data collected within Comview’s platform.” – Hyoun Park, Chief Research Officer at Blue Hill Research

 


“With Comview, we achieved significant labor and financial savings across our telecom environment. We needed a truly integrated TEM solution and thankfully we found Comview.”


Using Quick Order through the Comview Portal has increased efficiencies on not just the order processing, but on inventory, follow up and history. We have been able to process large orders through the portal, which has allowed us to track and complete large roll-outs with greater efficiency as well.”


“From inception, Comview delivered as promised and the product is exceptional.”


“Comview is invaluable in handling our wireless bills and optimizing our savings. Our call accounting system and the support we get are perfect. The team from Comview are responsive knowledgeable and personable.”


“Comview has truly optimized our business telecom process end to end. We are very pleased with it.”


“They have provided consistent and reliable service/support since initial implementation.”


“Excellent product and technical support and responsiveness.”


“Works very well with our team to provide high savings. Ease of use system. Good teamwork. Excellent professional services who looks out for the benefit of the company.”


“Comview provides what their services states. It’s reliable and we depend upon the data daily.”


“I have used other Call Accounting vendors in the past. Comview’s customer service and reliability far exceeds the other vendors. The product is user friendly and easy to use.”


“The account team is fantastic. They listen to the needs and then put that into action without “nickel and diming” the customer.”


“Once again, Comview’s clients expressed their overall satisfaction resulting in the highest satisfaction rating among TEM suppliers offering fixed and mobile services. When you consider that enterprise expectations for expense management are ever-increasing, Comview’s dedication to client satisfaction came through in the study.” -Timothy C. Colwell, SVP Global Information Management, AOTMP


“The account team is knowledgeable in the Telecom industry and has implemented best practices that has resulted in improved efficiencies and cost savings.”


“The impact Comview has had is facility wide. It has helped to keep track of business calls for all our depts as well as greatly limiting non-business related use of Comm systems.”


“Not only does Comview provide a world class telecom management solution that complements Unify’s OpenScape solutions, they are also a responsive partner that shares our strong focus on customer satisfaction.”


“Easy tool for managing expenses and assets in our environment”


“Servicing and operational needs are always met and any issues are taken care of immediately. Service with a smile!”


“Efficient and easy to use product.”


“Their customer service is excellent. They respond very quickly to telephone calls and emails.”


“I would recommend Comview to any company that is looking for a provider that is always ahead of the business and technology.”


“They are always on the ball, finding things I would never have the time to look for.”


“They have done a great job with monitoring our mobile carrier’s billing data and recommending cost saving changes.”