Comview has a great entry level position at our Long Island HQ for a recent College Grad to learn and grow in the dynamic Telecommunications industry.
We are a growing TEM (Telecom Expense Management) managed services provider located on Long Island. Our fully integrated software includes comprehensive invoice management, wireless management, call accounting, inventory and procurement. We surround our software offering with world-class support and professional services. Comview has consistently been rated # 1 by end users in independent surveys for customer satisfaction in the TEM space. If you are looking to work for a great company that REALLY cares about its customers and its employees, we are it!
We are seeking a bright, energetic and detail-oriented Technical Services Analyst to support our team in our mission of providing excellent service to our clients.
In this role you will interact with our internal team, our clients and outside vendors. Strong organizational skills and attention to detail is a must. Excellent PC skills (Excel and MS Office) and communication skills required. Logical approach to resolving discrepancies, excellent with numbers, and analytical ability needed. Much of your work will involve working with placing orders and working with data files.
Primary responsibilities include:
- Place orders for wireless devices with carriers on behalf of our clients
- Troubleshoot order issues
- Perform data downloads from wireless carriers
- Load reports into an internal system
- Review our customers telecom invoices from our proprietary portal
- Follow up with billing issues
- Work with Carriers to obtain customer information
Knowledge of the mobile industry and telecom terminology is a plus but not essential as we will train.
This is a growth position within a growing company.
Excellent benefits including paid health care, 401k, paid holidays and PTO, pizza Friday’s and more. You will be working with a dedicated, hard working and congenial staff and must make a positive contribution to the environment.