Take Your Telecom Expense & Usage Data to New Heights

 Comview TEM Business Analytics Take You to New Heights
Fixed & Mobile Telecom Management Business Analytics

Organizations have different reasons for implementing a Telecom Expense Management (TEM) program. For many, cost control is the main driver. For others, it is all about improving processes and reducing staff workload. However, data visibility and actionable insight into enterprise-wide telecom operations is almost always a common goal.

Telecom Management Reporting

Reporting is a staple of most TEM, mobility management, and call accounting services. Comview has always provided a comprehensive and growing library of standard reports to cover most needs (plus two free custom reports for the special cases when that just isn’t enough).

High-level executive dashboards, customizable BI (business intelligence) charts and Ad Hoc Query complement the platform’s comprehensive reporting.  But wouldn’t it be great to dig even deeper and visualize your data in ways more meaningful to your specific organization?

 Visual Business Analytics Provides Greater Understanding

Comview TEM Inventory Charges Dashboard

Tableau has been recognized for the fifth consecutive time in Gartner’s Magic Quadrant for Business Intelligence and Analytics Platforms.1

Comview has introduced interactive data visualization, exploration, and customization powered by Tableau, an industry leading business analytics provider.

The software’s visual business analytics capabilities augment the existing rich reporting and BI in Comview’s portal to provide visually stunning, interactive and customizable access to important metrics in ways that are meaningful to each individual organization.

Comview’s Business Analytics charts and tables can be configured to dynamically filter and update other elements in a dashboard in relation to one another as a user makes changes.

Comview’s growing library of pre-configured Tableau dashboards include:

  • TEM Inventory
  • TEM Spend
  • Mobile Spend
  • Mobile Usage & Charges
  • Fixed vs Mobile
  • Call Detail Analysis
  • Call Accounting Statistics
  • Trunk Utilization
  • Cisco QOS
  • Skype for Business
  • Unused Endpoints
  • More

Freedom to See Your Data the Way You Want

“As we considered customer input and explored different avenues to add enhanced business analytics to our telecom expense management services, roads kept leading us back to Tableau,” -Comview CEO & Founder, John Perri
The real power comes from providing customers with access to their data to customize existing dashboards or create their own from scratch. They finally gain the freedom to creatively visualize and understand telecom usage, expenses and more in unique and meaningful ways. Dashboards can be exported and shared on an ad hoc or scheduled basis.

Customers will be able to access to their live data through Comview’s Tableau Server instances or, if they have in-house Tableau technology and expertise, through regularly scheduled data extracts.

1 Gartner, Magic Quadrant for Business Intelligence and Analytics Platforms, February 2017

Gartner Disclaimer – Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Comview, Total Talk Management, and Total Telecom Management are trademarks of Comview Corporation. All other product or service names are trademarks of their respective owners. Use of them does not imply any affiliation with or endorsement by them.