Introducing the first real time call recording system for outsourced call accounting

Comview’s new proprietary data collection software runs on standard Microsoft based CE PDA devices such as HP Ipaq.

The software and the PDA are connected to the PBX and become the data collector. Phone call records are transmitted in near real time to new host server software where it’s immediately processed and made available for clients’ usage.

Real time capability – The time it takes for a phone call to enter the PDA and then be available on the Comview database is less than 6 seconds. This includes processing the data in the PDA, transferring the records over the Internet to Comview’s servers, reformatting the data and posting to a Microsoft SQL server database.

Lower Cost - The Comview software and PDA are less expensive than the old proprietary buffers.

High Capacity – PDAs typically come with 16 to 32 meg for data storage. This equates to several hundred thousand calls...More than enough for any sized location.

Mobile Web application – We’re created a unique optimized mobile web site that can be accessed by any wireless device with Internet connectivity for immediate queries.

This exciting capability is targeted at any organization needing immediate data for security such has bomb threats, 911 calls, harassing calls or for any other reason that immediate data is desirable.