White Papers

At Comview, we think it’s important to share with you our beliefs and strategies for smart telecom expense management. Leverage our expertise by simply downloading and reading our telecom white papers.

Battle of the smartphones (1.08 MB)
A must read for managers that must evaluate smartphones and determine which devices they will support. This white paper provides comparisons of specific models today and a framework for evaluating devices into the future.
Best Practices Managing Mobile Telecom Services for 2010 (806.38 KB)
Most organizations are just beginning to appreciate the challenges and opportunities that mobile technology offers. The current mobile technology wave is the largest, fastest, and most disruptive technology the world has ever seen. Organizations need to establish new capabilities to manage this new technology. The material presented in this report includes proven best practices, as well as material from new survey data on enterprise mobility practices and recent industry developments.
Creating or Updating Your Mobile Policy (780.22 KB)
Most organizations have mobile policies, but mobile technology is changing so rapidly those policies may no longer be appropriate. If you are responsible for mobility, telecommunications this report will provide the information to effectively update your mobile policy.
Who should pay for Mobile services? (1.55 MB)
The debate rages as executives look to cut the budget. Who should pay for mobile services? Many operations teams are under siege battling directives that call for cutting the budget. Get the inside story on the debate between corporate liable and employee liable mobility plans. Learn how to defend your current program by hearing the other side of the debate and evaluate if your current plan makes sense.
Tips To Eliminate Common Headaches in Managing Mobile and Fixed Telecom Services (671.01 KB)
Managing communications expenses has become more complex. The pressures to reduce costs are greater than ever and a tough economy is only making matters worse. Learn proven ideas with actionable steps to address sourcing, ways to use usage reports to cut expenses, tips for managing Move Add Change, Disconnect, (MACD) activity, mobility costs, international roaming, and much more.
Finding the Right Mix of Mobility Services for Your Organization (684.25 KB)
Led by the rapid adoption of mobile phones with enhanced access to corporate data, organizations have been forced to evaluate how best to manage mobility services for their organization by developing programs to effectively deal with policy governance, expense management and security. Identify best practices for finding the right mix of services for your company.
Aberdeen Report: Reducing the Cost of Freedom - Wireless Expense Management (603.55 KB)
Companies are seeking reductions in all operational expenses. Wireless expenses present a difficult challenge. This report demonstrates how companies have saved over 30% after implementing a wireless expense management solution.
How to Use Call Accounting in a VoIP Environment (278.52 KB)
Voice over IP has delivered benefits to many enterprises: flexible network design, efficient user change management, combined voice and data infrastructure deployment, and cost-effective communications. Comview sponsored this important study with AOTMP
TEMIA Position on Tax of Personal Use of Employer Paid Mobile Services (276.5 KB)
What you need to know and three important actions to take.
Aberdeen Report: Wireless Costs and Performance Benchmarks Report (540.43 KB)
As businesses continue to pay more for telecommunications services and equipment, the character of enterprise communications technologies is changing rapidly.
Evaluating the Cost of your Telecom Management Strategy (125.28 KB)
Assessing the true cost of voice communications is a challenge for many companies. The costs associated with voice communications are often spread throughout the profit and loss statement making understanding the real cost of your voice network a challenge.