Clients validate “customer for life” philosophy and outstanding software/service deliveryEfficiency First® Vendor Solution Certification.
During the recertification process, Comview’s alignment of its fixed and mobile telecom expense management (TEM) services was evaluated and certified against stringent Efficiency First® Framework principles; a disciplined, best practice-driven approach to managing the telecom environment. Solution performance and client experience were also evaluated and scored. In 2013, Comview was the first vendor offering both TEM and Mobility Management to achieve the prestigious certification.
AOTMP identified several strengths, including robust reporting, PBX/VoIP call accounting and telecom expense management capabilities. Comview’s clients identified financial and operational benefits from their business relationship with the vendor. Clients specifically cited audit and optimization cost savings as distinct financial benefits received. Operational benefits cited included visibility into service inventory and call detail activity in an effective and efficient manner; reducing staff time and effort, and streamlining telecom management processes.
“AOTMP congratulates Comview on recertifying,” stated Timothy C. Colwell, SVP Efficiency First® Adoption. “The certification serves as recognition of continuous leadership in fixed/mobile telecom expense management and call accounting, with an ongoing commitment to drive performance and deliver excellent service to its clients.”
“We always strive to provide the best possible software and service to everyone,” stated John Perri, Comview CEO and Founder. “We’re excited and honored that our customers and AOTMP have again validated our people, processes, and technology through the recertification process. Few things are as gratifying as receiving top scores from customers, proving our ‘Customer for Life’ philosophy makes a difference.”
View a complete list of Efficiency First® Solution Certified Vendors at efficiencyfirstdirectory.com.
AOTMP is a global leader providing telecom management best practices and industry standards for organizations and the vendors who support them. Using information, data and compiled analytics from thousands of telecom environments worldwide, AOTMP solutions help enterprises drive performance, efficiency and productivity while significantly reducing costs, and help telecom vendors provide a new level of value to their customers. AOTMP’s business solutions are based on its patented Efficiency First® Framework methodology. For more information, visit aotmp.com.
Comview simplifies the management of fixed and mobile telecom expenses, users and assets throughout the communications lifecycle — from procurement to bill payment and points in-between — so your staff can focus on higher value activities while gaining valuable insights and sustainable ROI. Comview provides fully integrated Telecom Expense Management (TEM), Mobility Management and Call Accounting solutions backed by a managed service/BPO approach and “customer for life” philosophy that provides you with the highest level of service and support. Comview enables organizations to easily manage everything from a single intuitive interface, including: Invoice Management, Wireless Management (with BYOD and MDM integration), Audit & Optimization, Call Accounting, IT Asset Management, Procurement and more. A flexible cloud-based platform and friendly expert managed services with savings guarantees are designed to work with your unique needs and grow with you.
Director of Marketing, AOTMP