Benefits of Call Accounting Trunk Analysis

Is There Junk in your Trunk(s)? Pardon the above pun, but an often-overlooked benefit of a good modern Call Accounting platform is trunk analysis. In other words, it’s the ability to get a comprehensive view of what is happening with your organization’s voice and data trunk utilization. Such visibility can be invaluable when it comes […]

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5 Ways to Gain from Declining Mobile Plan Costs

How Can Organizations Benefit from the Biggest Decline in Mobile Plan Costs in 16 Years? According to the US Bureau of Labor Statistics, mobile plan costs from April 2016 thru April 2017 had the largest decline in 16 years. The 7% drop in mobile plan rates in March is likely due to changes in how […]

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Fix Your Weakest Link(s) in TEM and MMS

A well-known proverb says “a chain is only as strong as its weakest link.” For enterprises, Telecom Expense Management (TEM) and Mobility Management Services (MMS) may fail based on their weakest areas. If an organization is implementing a TEM solution, or it has one in place, reviewing the current program to identify its weakest link can provide […]

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Reduce Operating Costs with TEM

Telecom Expense Management (TEM) programs are critical to gaining control over runaway operating expenses that can drive a firm out of business. Operating costs have two components: fixed costs and variable costs. Unlike variable costs, which are subject to change based on usage, a fixed cost does not change with an increase or decrease in […]

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Two Ways to Dramatically Improve Your TEM Program

Maximize TEM Program Benefits Managers seeking ways to maximize the benefits of new (and established) Telecom Expense Management (TEM) programs should consider these two strategies: Maximize the amount of spend being managed with the program. Take action using TEM analytics for smarter decisions. #1 Maximize the amount of spend that is managed with the program […]

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Will Forecasts of Smaller IT Change the Need for TEM?

According to a recent Forrester Research study on the future of CIO organizations, within five to seven years, IT groups are estimated to shrink by 40%. Specialization, further automation in IT, and an enterprise-wide shift to the cloud will drive this sharp reduction in IT staff. Marc Cecere, vice president and principal analyst at Forrester […]

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Telecom Inventory is Critical to TEM Success

Accurate telecom inventory is critical for Telecom Expense Management (TEM) success because it provides a baseline of information to validate items on bills and produce cost savings. What should a TEM inventory include? A TEM inventory consists of any item that appears on an invoice or customer service record (CSR) for a mobile or fixed […]

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Implement New Efficiencies with Telecom Expense Management Programs

Seven Areas That Drive Efficiencies With a TEM Program This is part two of a blog on efficiencies for Telecom Expense Management (read part 1). Below you’ll find information to consider in seven key areas that can drive new efficiencies. The post is especially relevant for organizations that don’t have a TEM program in place or […]

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Are Latest Unlimited Mobile Data Plans Good for Enterprises?

In January on an earnings call Verizon’s finance chief Matthew Ellis said unlimited mobile data plans were “not something we feel the need to do.” At the time Verizon and AT&T both choose not to match T-Mobile and Sprint. The strategy, based on the idea that it wasn’t worth the risk of switching to an […]

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Searching for Efficiencies with Telecom Expense Management

Finding Efficiencies with Telecom Expense Management Enterprise communications and telecommunications networks often represent an accumulation of legacy technology and services that are no longer used. Over time these legacy services contribute to unnecessary spending with carriers and additional costs to maintain. Often managers believe They do not have a problem. The problem is too small […]

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