Four Critical Elements of Successful TEM, WEM, & MMS Programs

What Contributes to Successful TEM Programs? Successful TEM (Telecom Expense Management), WEM (Wireless Expense Management) and MMS (Managed Mobility Services) programs have four critical elements in common. These elements apply to organizations that have had a program in place for several years as much as for those that are evaluating programs. Executive Support Executives should […]

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Why Do You Need a TEM Solution?

Five reasons you need a Telecom Expense Management – TEM solution More than ever, enterprises need a TEM Solution. The reasons and justification for why enterprises need Telecom Expense Management programs extend beyond cost savings. Here are five of them: 1. Telecom bills are uniquely complex Telecom service providers have a wide range of items […]

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Managing Telecom in a New Era of Corporate Accountability

Managing telecom for corporate accountability Many companies have returned to normal growth after the financial turmoil of recent years. But the pressure to save money remains, even after finding all of the easy savings. Welcome to a new era of corporate accountability where managing telecom is a strategic part of the enterprise. Telecom call to action […]

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How to Improve Telecom Provisioning Processes & Cost

  According to Gartner, “Enterprises often fail to account for the hidden costs of account and services management, which typically represents 10% to 20% of their annual voice and data telecom service spending.” Automation of telecom provisioning and use of managed services can reduce costs and improve efficiencies. Most enterprises do not have an automated […]

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Telecom & Finance Benefits from Faster Close

Automation & reporting quicken access to actionable results A recent article in The Wall Street Journal shows how finance chiefs, in a wide-range of industries, are using technology to close their financial reports faster each quarter. Telecom Expense Management (TEM) programs already work closely with finance for expense charge-back allocations and accounts payable. This new […]

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BYOD Reconsidered – Bring Your Own Device

RainKing Analytics reports that growth in frequency and volume of cyber-attacks is leading many firms to re-evaluate their mobile device security and bring your own device (BYOD) policies. With all the threats that are in the news, this could be a good time to reconsider BYOD. Anthem settles claim for $115 million Anthem, the largest […]

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Disaster Preparation: What’s TEM Got to Do with It?

Hurricane Harvey recently wreaked historic devastation in South Texas, Louisiana and other parts of the Gulf Coast. Shortly afterward, Hurricane Irma threatens the Caribbean, Florida and Southeastern US. We hope for the best for the people and businesses already affected by the storms and those in Irma’s path. Enterprise disaster prep Most large organization have disaster preparation […]

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Nothing is Certain but Death and Telecom Taxes

Benjamin Franklin usually gets credit for saying “nothing can be said to be certain, except death and taxes.” Will Rogers said, “The difference between death and taxes is death doesn’t get worse every time Congress meets.” It’s fair to say that telecom taxes are certain, and they do seem to get worse every time you receive […]

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Mobile Market Disruption Positive for Enterprises

Fixed / mobile market disruption ahead! Enterprises should prepare now for some major changes that are likely to disrupt both the mobile and fixed telecom markets. According to New Street Research, the odds are greater than 70% that Sprint will be acquired by either a cable company or T-Mobile. In addition, Comcast and Charter Communications […]

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Benefits of Call Accounting Trunk Analysis

Is There Junk in your Trunk(s)? Pardon the above pun, but an often-overlooked benefit of a good modern Call Accounting platform is trunk analysis. In other words, it’s the ability to get a comprehensive view of what is happening with your organization’s voice and data trunk utilization. Such visibility can be invaluable when it comes […]

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