Managing Telecom in a New Era of Corporate Accountability

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Managing Telecom in a New Era of Corporate Accountability

Managing telecom for corporate accountability

Many companies have returned to normal growth after the financial turmoil of recent years. But the pressure to save money remains, even after finding all of the easy savings. Welcome to a new era of corporate accountability where managing telecom is a strategic part of the enterprise.

Telecom call to action

Telecom managers are moving beyond management of back-office transaction processing and reporting. They now have front-line responsibility for developing and executing key strategies to utilize communications technology and mobility to improve employee productivity and provide financial transparency for shareholder value.

Are you being called to action? Don’t panic. Telecom Expense Management (TEM) programs can help you manage three imperatives below to meet these new challenges.

1. Provide internal and external visibility

Finance is seeking to extend financial accountability throughout the organization. Instead of thinking of telecom as an expense it should be positioned as a portfolio of capabilities that requires an investment to help drive competitive benefits to your firm. You can be part of this movement by introducing new communications capabilities while maintaining accountability for telecom and network costs.

Finance is seeking to extend financial accountability throughout the organization. Instead of thinking of telecom as an expense it should be positioned as a portfolio of capabilities that requires an investment to help drive competitive benefits to your firm. You can be part of this movement by introducing new communications capabilities while maintaining accountability for telecom and network costs.

A TEM program will foster a culture where everyone takes ownership and pride in new capabilities while avoiding wasteful spending. The way to do this is by linking consumption with expenses. This helps people understand the tradeoff between increased productivity from new capabilities and how their actions and decisions impact expenses.

2. Provide a single version of the financial truth for everyone

A single source of the financial truth is a must-have in this new era of corporate accountability. A single global view of communications for fixed wireline and mobile voice and data services makes it easier for enterprises to clearly see if costs are rising. Data consistency from a single source of truth eliminates time-consuming reconciliation of data from different databases. It improves the accuracy of reporting and cuts time that is normally wasted searching to find information.

A single source of the financial truth is a must-have in this new era of corporate accountability. A single global view of communications for fixed wireline and mobile voice and data services makes it easier for enterprises to clearly see if costs are rising. Data consistency from a single source of truth eliminates time-consuming reconciliation of data from different databases. It improves the accuracy of reporting and cuts time that is normally wasted searching to find information.

3. Build a robust system for expense management

As more companies return to growth and an optimistic view of the future, companies are investing in new communications capabilities. Unified communications and mobility enable employees to be more productive. The Internet of things (IoT) and mobile applications provide new ways of doing business.

In this New Era of Corporate Accountability, organizations are investing in systems and processes that foster a culture of integrity and responsibility among employees. World-class organizations focus on a culture of measurement. They create performance indicators that measure results. TEM programs help improve the accuracy of data and provide financial transparency. Business units and employees within the business can use analytics from TEM programs to better understand how individual actions affect companywide performance.