Users Can Create an Unlimited Number of Dashboards and Include Customized Charts, KPI’s and Exceptions
Huntington Station, NY – March 5, 2010 – Comview Corporation, a leading provider of Telecom Expense Management (TEM) services, announced today that it has launched a new Business Intelligence (BI) Module as an option to its Telecom Expense Management (TEM) software. Key among the features is the ability for clients to create an unlimited number of personalized dashboards utilizing customized charts, as well as Key Performance Indicators (KPI’s) and exceptions. The new Business Intelligence offering is being released alongside Comview’s upgrade to its latest platform, Version 4.5.
Telecom professionals have diverse needs for the data they use in making important expense decisions. The BI Module solves this problem by allowing individual users to create their own customized dashboards, displaying information that is important to them. For example, an IT manager can understanding the difference in voice cost per minute, while the department manager can drill into use and expense by individual user. Comview’s BI Module helps these different users spot trends quickly by eliminating information that is unnecessary to their day-to-day decisions.
The BI Module’s powerful features include the ability to create an unlimited number of dashboard “widgets” including charts, KPIs and exceptions. Custom charts can be created in seconds and a pre-made library of the most common charts is included. Comview also provides a data mining tool that allows more experienced users to sort and analyze the data in virtually any manner required. For example, a user can trend international usage from a single department using a single carrier over the last six months, identifying cost, minutes, volume of calls, voice only, data only, or everything. All charts can be copied into presentations and exported to Excel.
“We are pleased to offer this new option to our clients,” said John Perri, Founder and CEO, Comview Corp. “The Business Intelligence Module meets a crucial need for managers who want to quickly and accurately assess cost performance and make corresponding corrections instantly,” Perri added.
Comview is a leading provider of web-based telecom expense management solutions. The firm’s flagship offering, Total Talk Management, combines Call Accounting and Wireless Management on a single platform. Comview was the first to offer Web-based Telecommunications Management Solutions beginning in 1999. Comview was early in the TEM market as well, working with customers as early as 2002 to provide enterprise TEM solutions for voice, data and wireless services through its association and partnership with industry leaders.
About Comview Corporation
Comview unlocks the value hidden in business communication expense. Comview’s products and services allow businesses of all sizes to recognize the waste in communications use and spend and to realize the savings associated with making strategic changes to existing contracted carrier services. Founded in 1997, Comview’s products and services encompass a broad range of communication platforms including: Wireless, PBX, VoIP, Conferencing and more. The company’s flagship offering, Total Talk Management, provides decision insight that comes from a single view across all voice communication platforms and contracts. Comview’s services are used by major organizations throughout the U.S. and abroad. For additional information about Comview, visit their website at www.comviewcorp.com or call 631-935-1901.
Download PDF of Press Release